Content Manager – Platform & Experience Content

Job Description:

Job Title: Content Manager – Platform & Experience Content.
Location: Chennai (Work from Office – Full-Time)
Company: Cness Software Pvt Ltd (US-based IT Firm)
Experience: 5 – 8 years
Salary: Starting 65,000 per month
Company: CNESS Inc. (Headquartered in Los Angeles – US)

About CNESS Inc

Why Join CNESS?

We’re not building screens. We’re designing the blueprint for a more conscious world. CNESS is a product that merges design, ethics, and innovation — and we’re inviting a seasoned designer who wants their craft to actually mean something. This isn’t a job. It’s a chance to lead the product design of a global-first platform that’s reshaping how professionals and organisations grow with purpose.

Role Overview:

We are looking for a Content Manager who can shape the voice, clarity, and experience of CNESS across all user-facing content. This role will focus on microcopy, onboarding content, best practices libraries, and intuitive instructional flows across our B2C and B2B interfaces. You’ll collaborate with Product, Design, Strategy, and Marketing to ensure every user touchpoint — from tooltips to mentorship guides — feels intelligent, helpful, and aligned with our tone.

Key Responsibilities

Create all platform content: page content, microcopy, button texts, tooltips, onboarding instructions, and contextual help messages
Develop and maintain sector-specific best practices content and certification knowledge libraries
Write success guides, walkthroughs, and user journey scripts for mentors, professionals, and organizations
Collaborate with the UI/UX team to provide content design inputs for prototypes and final builds
Establish and maintain the tone-of-voice framework across web and mobile platforms
Manage documentation, release notes, and platform-based communication content in alignment with product updates


Required Qualifications & Experience

5+ years of experience in UX writing, instructional content, or digital platform communication
Bachelor’s degree in Communications, Journalism, English, Human-Centered Design, or related fields
Strong portfolio of work across SaaS, ed-tech, or large digital platforms
Exceptional command of English with the ability to write for clarity, simplicity, and emotional engagement
Highly collaborative and organized with experience in agile teams


Why Join Us

Be part of a once-in-a-generation product that’s creating a new category
Work directly with global leaders, strategists, and creative minds
Shape the voice of a platform that stands for the greater good
Fast-paced, impact-driven culture with high autonomy
Early team member at a fast-growing, mission-led startup with global potential


How to Apply:

Send your resume and portfolio to: careers@cness.co
Subject line: “Application – Content Manager – Your Name”
Share your profile & reach us on +91 75984 46663, only via WhatsApp

Join us to design the platform where purpose meets possibility.